Effective Date:
Privacy Policy
Introduction
At Outbound AI, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you use our services.
Data We Collect
When you use Outbound AI, we may collect the following information:
- Your name and email address
- Your phone number
- Call content, including recordings and transcripts
We do not collect payment information.
How We Use Your Data
We use the information we collect to:
- Provide and improve our services
- Analyze call content to enhance AI-generated responses
- Respond to your inquiries and provide customer support
How We Store Your Data
We store call data and transcripts for 30 days to improve our service and resolve issues. After 30 days, your data is deleted from our system.
Data Sharing
We do not share your personal information with third parties. Your data is only used to improve our services internally.
Your Rights
You have the right to:
- Request access to your call history and data
- Request that we delete your data at any time
Changes to This Policy
We may update this policy from time to time. If we make significant changes, we will notify you through our app or website.
Contact Us
If you have any questions about this Privacy Policy, please contact us at https://outbound.im/contact-us.